Yorkshire Water Service Level Agreement

This includes promoting innovation in the risk resolution approach; Use of new technologies, partnership and exploitation of markets. A business model agreement will encourage the delivery of results inspired by the creation of ideas that will result in exceptional service to Yorkshire Water`s customers. Neil Dewis, Director of Water at Yorkshire Water, said: “The new contracts will create a competitive, dynamic and resilient service that rewards outstanding performance, fosters innovation and helps us deliver on our performance commitments. Previously, repairs and maintenance of drinking water systems were carried out by a contractor. In the new constellation, contracts will be divided into five lots to drive innovation, competition, customer service and help the water department achieve its efficiency goals. Yorkshire Water provides more than five million people with approximately 1.24 billion litres of drinking water every day and manages 62,000 miles of pipes for transporting water. Yorkshire Water has awarded contracts worth £553 million for the repair and maintenance of its drinking water system. Morrison Utility Services and Network Plus have launched a tender as part of their new water services partnership. Network Plus has won three long-term contracts with Yorkshire Water, one of the UK`s largest water companies. Over the next four years, Network Plus will carry out repairs and maintenance related to the water network and install meters in the Western Region, which stretches from North Yorkshire Dales to Sheffield.

In addition, the company was awarded a contract to provide services to developers throughout the Yorkshire Water area. Yorkshire Water Media Contact Tom Underwood Media Advisor at Yorkshire Water T: 07790 616181 E: tom.underwood@yorkshirewater.co.uk Yorkshire Water has announced the appointment of Stantec (formerly MWH) as the sole £50 million Strategic Planning Partner (SPP) as the water company prepares supply chain agreements and contracts for the AMP7 period (2020 – 2025). Liz Barber, Chief Executive of Yorkshire Water, said: “I am impressed with the way our communities and colleagues have come together during this crisis. We have changed the way we work in countless ways to ensure we can continue to provide a high level of service to all our customers. The company manages the collection and distribution of clean water and wastewater for more than five million people. This contract is part of the MPA 7 spending period, which is a new performance measure for the water service. Dan Holland, co-managing director of Network Plus, said: “We recognise that Yorkshire Water is at the heart of the local community and are justifiably proud of the water services provided to their customers. Yorkshire Water has defined a long-term strategy to invest in infrastructure and provide an excellent level of service in a sustainable way. We are very proud to be part of this strategic plan and will work closely together to ensure that Yorkshire customers are at the heart of everything we do. Network Plus will also support Yorkshire Water in installing meters in domestic and non-domestic properties. Yorkshire Water is aware of the importance of meters in meeting customers` water demand and has agreed targets with the regulator for the next five years and beyond. In this contract, Network Plus will install meters inside and outside the customer`s properties.

Make sure that meters can be read accurately and that water consumption can be managed to meet the needs of future customers. Stantec will offer a range of services to support Yorkshire Water`s strategic plan, working closely with the company`s highly skilled and innovative in-house team. Yorkshire Water also said it wants to avoid placing an additional burden on the taxpayer-funded system to ensure customers don`t end up “paying twice” for their water and sanitation services. For builder customers, services are provided ranging from individual home connections to new, larger real estate developments and main laying activities. Network Plus will support Yorkshire Water with end-to-end service, from initial planning and work planning to the delivery of new connections. “I make a sincere promise to assure all employees that we will not use the government`s vacation program or make downsizing during this time. I also want to thank all our staff for working harder than ever to get Yorkshire water flowing. Both companies will provide emergency and planned reactive working and measurement services for the water company, MUS, based in Hertfordshire, covering the east of the region and Salford-based Network Plus covering the west. Network Plus will also provide development services throughout the region. The government has appointed water utility employees as key workers during the COVID-19 pandemic as they perform important work to maintain and repair water and sewer systems. Yorkshire Water provides water and wastewater services to more than 5.2 million customers, ensuring a safe supply of approximately 1.2 billion litres of drinking water.

As part of the repair and maintenance contract, Network Plus will provide reactive services related to the water network, including emergency response and planned reactive work to ensure continuity of water supply. “The new partnership for water services will allow us to improve on many levels. In the longer term, this will help us further drive innovation in the industry and, in the short term, it will allow us to continuously improve service to our customers and Yorkshire as a whole.â Contracts start in July and initially run for four years, with a new four-year extension option. Together, the contracts are worth around £553 million over eight years. The work, which began in September 2015, includes reactive sewer repairs, replacement of forging work, preventive cleaning of interventions, and repairs related to flooding and pollution. Stantec Investor Contact Sonia Kirby Stantec Investor Relations T: 780-616-2785 E: sonia.kirby@stantec.com Morrison Utility Services and Network Plus, appointed by Yorkshire Water, involve an investment of approximately £1.5 billion, and supply chain partners must demonstrate the highest standards of process reliability and innovation. Yorkshire Water has introduced a “Six Capitals Model” philosophy that encourages supply chain partners to think beyond traditional construction and engineering requirements. The model includes finance capital, industrial capital, natural capital, social capital, human capital and intellectual capital, and each of these elements must be taken into account in the project design. This approach is adopted because the company wants to generate environmental, sustainable and social results, as well as purely economic and financial results.

“Amey brings a wealth of innovative operational solutions and collaborative work practices that will help us achieve the client`s ambitious goals. This will result in a successful contract for both Yorkshire Water and the end user. Stantec trades on the TSX and NYSE under the symbol STN. Yorkshire Water recently committed not to use the government`s vacation program for any of its employees and will retain all employees during the COVID-19 pandemic. The contract extension, which begins in April 2020, is part of Yorkshire Water`s wastewater services agreement. Neil Cooney, Account Manager of Amey Utilities – Yorkshire Water, said: “We are delighted to continue our relationship with Yorkshire Water and look forward to helping them address the significant challenges the regulator has posed to AMP 7. The large seven-year contract runs until March 2025 and can be extended for another five years. .